The videos won't play. What should I do?

If you're having trouble playing videos, try these troubleshooting steps:

  • Refresh the page — sometimes a simple refresh fixes the issue
  • Try a different browser — Chrome tends to work best
  • Clear your browser cache and cookies
  • Check your internet connection — a slow connection can prevent videos from loading
  • Disable browser extensions — ad blockers can sometimes interfere with video playback

If none of these work, email us at hello@savannahgilbo.com and let us know which browser you're using and what happens when you try to play the video. We'll help you figure it out!